Shipping policy

Shipping Policy

We know that once you've placed an order, you want it in your hands as soon as possible — here's everything you need to know about how we handle processing, shipping and delivery.

1. Order Processing Time Once your order is placed and payment is confirmed, our team prepares and packs it within 1–2 business days. During high-demand periods (holidays, sales events), processing may take slightly longer, but we'll always aim to get your order out the door as quickly as possible.

2. Estimated Delivery Times After your order ships, delivery typically takes approximately 4–9 business days, depending on your location and local customs or courier conditions. These are estimates rather than guarantees, since delivery times can be affected by factors outside our control.

3. Order Tracking As soon as your order ships, you'll automatically receive a confirmation email containing your tracking number and a link so you can follow your package every step of the way, from our warehouse to your door.

4. Shipping Costs Any applicable shipping costs are calculated automatically based on your delivery address and are clearly displayed at checkout before you complete your purchase — no surprises at the end.

5. Shipping Delays While we work hard to get every order delivered on time, occasional delays can happen due to circumstances outside our control — such as customs processing, courier volume, extreme weather, or public holidays in the destination country. We appreciate your understanding in these situations and are always available to help track down a delayed package.

6. Incorrect or Incomplete Addresses Please double check your shipping address carefully before completing checkout. WraporaCo isn't responsible for delays, additional charges, or lost packages resulting from an incorrect or incomplete address provided by the customer — but if this happens, contact us and we'll do our best to help resolve it with the carrier.

7. International Shipping If you're ordering from outside our primary shipping region, please note that your order may be subject to import duties, taxes or customs fees imposed by your country, which are the responsibility of the customer and are not included in our shipping charges.

8. Missing Tracking Updates If you haven't received a tracking number within 3 business days of placing your order, or if your tracking information hasn't updated in several days, please reach out to us at wraporaco@outlook.com so we can look into it on our end.